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Excelling Every Day: Brad Pender is Auto Tire and Parts NAPA

If you asked young Brad Pender what he wanted to be when he grew up, he wouldn’t have said the district manager at Auto Tire and Parts NAPA. Still, he admits he’s incredibly happy with where he’s ended up. And we are lucky to have him.

To help him celebrate more than 20 years with us, we sat down and talked with him about his career.

So how exactly did you end up as the district manager of Auto Tire and Parts NAPA?

Well, to be honest, it wasn’t easy. I started in the warehouse in 1995 and worked my way up to a counter position. It was hard work, but I learned fairly early that the leadership at Auto Tire and Parts NAPA rewards perseverance, dedication and loyalty. Soon enough I became a store manager, and now I’m the district manager. It took me more than 20 years to get here, but I wouldn’t have it any other way.

Why are you proud to work with Auto Tire and Parts NAPA?

This is one of the few companies in the world where the man in charge will call you. If we have a fantastic month, you better believe Greg [the president] is going to personally call the guys at the counter and tell them how great of a job they’re doing. That’s unheard of.

What is your biggest success?

My biggest success is creating the team we have in Anna, Illinois, to dominate the market. People are the foundation of any business: employees and customers.

The people we have working in our Anna store know they were handpicked to work together because of their superior knowledge and their ability to connect with anyone who walks through the front doors.

What drives you to continue improving the Auto Tire and Parts NAPA brand?

What drives me every day is the interaction with customers and being able to help people get exactly what they need.

I also enjoy seeing my team be successful. I come to work every day thanks to the relationships and team I’ve built.

What is one thing you want people to know about Auto Tire and Parts NAPA?

We genuinely care about our employees. There are all kinds of resources available at Auto Tire and Parts NAPA to help employees excel and grow.

What would you say to someone who has never shopped at Auto Tire and Parts NAPA?

Put us to the test. Stop searching the internet or forums for the right answer. You can get free and professional guidance from our experts. Whether you need advice for automobiles, heavy-duty equipment or agricultural supplies, I think you’ll be impressed with how much we can help you. Even if you just need a lawn mower battery.

Thank you, Brad, for your impressive commitment to Auto Tire and Parts NAPA and the mission we uphold. It’s because of employees like you we are able to support our hometowns with exceptional service and knowledge.  

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